Privacy Policy

Privacy Policy for HomeHero

24.01.2026

HomeHero ("we", "our", or "us") respects your privacy and is committed to protecting personal data. This Privacy Policy explains how information is collected, used, and protected when using the HomeHero mobile application ("App"), which is designed for families, including parents and children.

1. Accounts and Roles

The App supports two types of accounts: parent accounts and child accounts. Both parent and child accounts use an email address as a login identifier.

Child accounts are intended to be used under parental supervision. Parents are responsible for managing child accounts, permissions, and access within the App.

2. Information We Collect

• Email Address: Collected for both parent and child accounts and used only for authentication, account management, and essential communication related to the App.
• Profile Information: Optional nicknames and task-related activity data used solely for app functionality.
• Usage Data: Limited information about interactions within the App, such as task completion and feature usage, collected to provide and improve core functionality.
• Diagnostics Data: Crash and error reports collected via diagnostic tools (such as Sentry) to improve app stability and performance.

3. How We Use Your Information

• Provide and operate core App functionality.
• Manage user accounts and authentication.
• Improve performance, stability, and user experience.
• Ensure security and prevent misuse of the App.

4. Data Sharing

We do not sell, rent, or trade personal data. Personal information is not shared for advertising, marketing, or profiling purposes.

We may use trusted service providers strictly for technical support and diagnostics. These providers process data only on our behalf and under confidentiality obligations.

5. Children’s Privacy

The App is designed for use by families, including children under the age of 13. Children may use the App only under parental supervision and through accounts approved by a parent.

We do not knowingly collect from children:

• advertising identifiers
• precise location data
• phone numbers
• contact lists
• behavioral or advertising tracking data

The App does not display advertisements, does not include in-app purchases, and does not allow communication with strangers. Parents can review, manage, or request deletion of their child’s data at any time. Email addresses used by child accounts are required only for authentication and are not used for marketing or profiling.

6. Data Security

We apply reasonable technical and organizational measures to protect personal data, including encryption of data in transit and secure backend storage. However, no method of transmission or storage is completely secure.

7. Data Retention and Deletion

Personal data is retained only as long as necessary to provide the App’s functionality. Parents or users may request deletion of their account and associated data via in-app options (if available) or by contacting support.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or data handling practices, please contact us at:
support@homehero.info